WhatsApp channel: Support Carousel Templates
A
Aman Gupta
Business Problem:
The absence of support for advanced marketing templates, such as Carousel, hinders the creation of impactful and personalized campaigns. This limitation may result in reduced user engagement and a missed opportunity to leverage the full potential of marketing efforts.
Desired Outcome:
- Enable support for Carousel templates and provide users with intuitive tools to craft engaging Carousels, allowing for the seamless delivery of multiple messages within a single interaction.
Yousef Mansour
Request to Add Carousel Templates Update
We request that the development team give top priority to adding support for interactive Carousel templates to the Respond platform.
Many of our competitors have already implemented this update, which puts us in a competitive position that requires us to act quickly. Adding these templates will enable us to deliver more impactful and personalized marketing campaigns, which will enhance user engagement and leverage the full potential of our marketing efforts.
As a leading platform, Respond must always be at the forefront of technological developments to ensure its continued growth and meet the increasing needs of our customers.
We need to implement this update as soon as possible.
Pablo Grana
Hi! Any updates on this? Years go by, and Respond still hasn't added this feature.
N
Nabilah Binti Salleh
Pablo Grana: Hi Pablo, thank you for sharing your thoughts and for highlighting how important Carousel Templates are for your campaigns. We completely understand the value this feature would bring and the challenges caused by not having it yet.
At the moment, we don’t have any updates to share, but please know that your feedback is noted and helps us prioritize what to work on next. We’ll make sure to update this request once there’s progress. Thanks again for your patience and for continuing to push this forward with us.
N
Nabilah Binti Salleh
Merged in a post:
Carousel templates
D
Dimensions Solutions
I would like to request a carousel template to be supported in Respond.io.
C
Customerservice MoallimUnited
This request is opened since 2023 and yet no action, marketing tools are improving day by day and you left behind
s
seb ritter
This has become pretty standard. It has many use cases to avoid spamming users
E
El F.
Hello, any update on this? This feature is quite important for us, as it’s currently increasing our costs and overwhelming users with multiple broadcasts, when we could be combining them into a single message.
N
Nabilah Binti Salleh
Hi El F., thank you for following up and sharing more context, we completely understand how impactful Carousel templates could be for both cost efficiency and user experience.
Our team is actively reviewing requests like this to help shape future improvements, and your feedback plays an important role. While we don’t have an update to share just yet, rest assured we’ll keep you posted if there’s any progress. We appreciate your patience and continued support!
Pablo Grana
Nabilah Binti Salleh Hi! Any updates on this? Years go by, and Respond still hasn't added this feature.
System Support
We need this as soon as possible
S
Sherif
This feature is needed as soon as possible!
Richard Haris
Need this feature for WA Broadcast carousel feature ASAP, in Indonesia a lot of players already doing this feature.
Senior Developer 1
This should be a default update without people having to request it through this canny, which is also not always the best source to use since people are not aware of what can be achieved and then you prioritize it based on limited input from the public - the whatsapp functionalities must be a priority by default on your side since respond is so called "whatsapp partner", PLEASE WAKE UP AND MAKE THIS A PRIORITY ASAP!
N
Nabilah Binti Salleh
Senior Developer 1: Hello! Thank you for reaching out and sharing your feedback. We understand the importance of WhatsApp functionalities and the challenges you’re facing. While we continuously work on improving our platform, we also aim to balance multiple enhancements to serve a wide range of needs.
We appreciate your patience, and rest assured, we’ll provide an update as soon as there’s progress. Stay tuned!
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