WhatsApp channel: Support Carousel Templates
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Aman Gupta
Business Problem:
The absence of support for advanced marketing templates, such as Carousel, hinders the creation of impactful and personalized campaigns. This limitation may result in reduced user engagement and a missed opportunity to leverage the full potential of marketing efforts.
Desired Outcome:
- Enable support for Carousel templates and provide users with intuitive tools to craft engaging Carousels, allowing for the seamless delivery of multiple messages within a single interaction.
Richard Haris
Need this feature for WA Broadcast carousel feature ASAP, in Indonesia a lot of players already doing this feature.
Senior Developer 1
This should be a default update without people having to request it through this canny, which is also not always the best source to use since people are not aware of what can be achieved and then you prioritize it based on limited input from the public - the whatsapp functionalities must be a priority by default on your side since respond is so called "whatsapp partner", PLEASE WAKE UP AND MAKE THIS A PRIORITY ASAP!
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Nabilah Binti Salleh
Senior Developer 1: Hello! Thank you for reaching out and sharing your feedback. We understand the importance of WhatsApp functionalities and the challenges you’re facing. While we continuously work on improving our platform, we also aim to balance multiple enhancements to serve a wide range of needs.
We appreciate your patience, and rest assured, we’ll provide an update as soon as there’s progress. Stay tuned!
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El F.
Hello is there any update on this feature? We are receiving complains from users that we've been sending many broadcasts and we are unable to communicate any offer at this stage.
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Nabilah Binti Salleh
El F.: Thanks for reaching out and sharing your feedback. We understand the importance of this feature and the challenges you’re facing. At the moment, we’re focusing on other priorities, and we appreciate your patience. Stay tuned—we’ll provide an update as soon as there’s progress.
Carla Guerrero
WA Broadcast carousel feature ASAP
Amalia Putrieka
Merged in a post:
WA Broadcast carousel feature
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Saad Sufi
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Elias Feghali
Hello, is there a plan to add this feature? This is affecting our performance comparing to our competitors.
Amalia Putrieka
Elias Feghali: Thanks for reaching out! We appreciate your input regarding the need for Carousel templates. While we don't have a specific timeline to share at the moment, your feedback helps us understand its importance. Your patience and understanding are greatly appreciated as we're actively enhance our platform to better meet the needs of our users :)
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Elias Feghali
Amalia Putrieka Thank you for your reply. I believe this feature is essential, especially for promoting and communicating with users. I am sure many users will benefit from this option and would appreciate it if you could highlight it with the team to possibly expedite the process and add it to the roadmap.
Amalia Putrieka
Elias Feghali: Thanks for highlighting this! I understand how crucial this feature is for your promotions and communication. I'll make sure to bring it to the team's attention.
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Nabilah Binti Salleh
Merged in a post:
Broadcast Whatsapp Template linked to catalogue
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Elias Feghali
Allow the link many offer/products within same broadcasted message. Attached an example.