Whatsapp Channels: Use Order Received Event for Meta Product Catalog as a trigger
Ahmed Nassar
Business problem:
- As a business owner, I want to use Order Receive events as a trigger in workflows or as a webhook trigger in integrations, so that I can create automations for when customers place an order using the WhatsApp Meta Product Catalog.
Desired outcome:
- Implement direct triggers for order receive events.
- Automate order processing and notification systems.
Use Cases:
- Trigger workflows directly when an order is placed via WhatsApp.
- Use webhook to integrate with other systems for real-time updates.
The current workaround:
- Use conversion opened workflow trigger and branch with filter to check if the first incoming message is equal to (Order Placed).