WhatsApp: Support Group Chats | Voters

WhatsApp: Support Group Chats

Jerry (CEO)

The official WhatsApp API currently doesn't support Group Chats. 
Other platforms supporting WhatsApp Groups use unofficial APIs that often break. We will consider building this feature once it is released officially for WhatsApp API.
🔴 Important Note
:
This is NOT a limitation on respond.io. This is a limitation set by Facebook's team to all WhatsApp API accounts.

June 22, 2021

Patrick Tharapannhas

Hello, do you plan to develop the functionality of creating WhatsApp groups in the coming weeks? We badly need it. I see that this feature request has been made for several years by various people.

Nabilah Binti Salleh

Patrick Tharapannhas: Hi, thank you for your message and for highlighting the importance of this feature to your business.
At the moment, the limitation is not on the respond.io platform itself but rather on the WhatsApp Business API, which is provided and maintained by Meta. Currently, the API does not support the ability to create or manage WhatsApp Groups programmatically. This restriction applies to all providers working with the WhatsApp API, not just respond.io.
We completely understand how valuable this functionality would be. If Meta were to introduce support for group creation in the API in the future, we’d definitely explore ways to make it available on respond.io.
In the meantime, we’ll continue to monitor updates from Meta and keep our customers informed of any changes.

Nabilah Binti Salleh

Merged in a post:

WhatsApp Group add-on

Taha Hilal

Request:

Full WhatsApp group management and engagement within Respond.io.

August 12, 2025

Charles Moreno

It would be great if we could have this feature soon, because sometimes talking to several contacts at the same time is ideal for getting more customers. For example, if you want to reach an agreement with the IT and Sales representative at the same time.

Jeffrey Wan

Can respond.io submit petition and collect all the signatures from us to support this feature to build?

Nabilah Binti Salleh

Jeffrey Wan: Hello Jeffrey, thank you for your valuable feedback. I assure you that your feedback will be carefully considered as we plan our upcoming features and developments. 
Currently, there's a limitation on platforms' side (not on ours) which prevents us from building a group chat feature for those specific channels. But once their API is available, we'll look into planning for these features soon.
Stay tuned, and thank you for your support!

Mo Awad

WE NEED WHATSAPP Group to be available in whatsapp API

Nabilah Binti Salleh

Mo Awad: Hello Mo Awad, thank you for your comment. There's currently no movement on this feature development. We will update the feature request when we start planning for it. Thank you for your support!

Yihui Chan

Merged in a post:

Request: ‘group chat’ feature that lets you simultaneously chat with a group of people

HQ-IT Supervisor VATHANA

Currently, we have many contact from the same member from the company, so we could have feature that add to one group chat on flatform directly to them.

January 21, 2024

Yihui Chan

Hi HQ-IT Supervisor VATHANA, thank you for your request. May I check with you if you're looking for a specific channel group chat for example, WhatsApp or Telegram? We have separate feature requests for them here:

Currently there's a limitation on their side (not on ours) which prevents us from building a group chat feature for those specific channels. But once their API is available, we'll look into planning for these features soon.

HQ-IT Supervisor VATHANA

Yihui Chan: note dear, Thanks

HQ-IT Supervisor VATHANA

Yihui Chan: i hope strongly will have this feature soon

sreeparna

I think a lot of companies would need this across the world. Can we have this build in.

Pichos Kaufman

Jerry (CEO) which other platforms are supporting whatsapp groups?

Nouanenipha PHONPHOSY

message from Laos, i want to have this feature ASAP, pleople here in Laos use WA a lot. for 1 job client want to add their team to follow the work, since respond.io doesn't support this feature and it leads to the limitation of client approach.

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