WhatsApp: Support Group Chats
Jerry (CEO)
The official WhatsApp API currently doesn't support Group Chats.
Other platforms supporting WhatsApp Groups use unofficial APIs that often break. We will consider building this feature once it is released officially for WhatsApp API.
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Important Note
:This is NOT a limitation on respond.io. This is a limitation set by Facebook's team to all WhatsApp API accounts.
Charles Moreno
It would be great if we could have this feature soon, because sometimes talking to several contacts at the same time is ideal for getting more customers. For example, if you want to reach an agreement with the IT and Sales representative at the same time.
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Jeffrey Wan
Can respond.io submit petition and collect all the signatures from us to support this feature to build?
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Nabilah Binti Salleh
Jeffrey Wan: Hello Jeffrey, thank you for your valuable feedback. I assure you that your feedback will be carefully considered as we plan our upcoming features and developments.
Currently, there's a limitation on platforms' side (not on ours) which prevents us from building a group chat feature for those specific channels. But once their API is available, we'll look into planning for these features soon.
Stay tuned, and thank you for your support!
M
Mo Awad
WE NEED WHATSAPP Group to be available in whatsapp API
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Nabilah Binti Salleh
Mo Awad: Hello Mo Awad, thank you for your comment. There's currently no movement on this feature development. We will update the feature request when we start planning for it. Thank you for your support!
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Yihui Chan
Merged in a post:
Request: ‘group chat’ feature that lets you simultaneously chat with a group of people
HQ-IT Supervisor VATHANA
Currently, we have many contact from the same member from the company, so we could have feature that add to one group chat on flatform directly to them.
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Yihui Chan
Hi HQ-IT Supervisor VATHANA, thank you for your request. May I check with you if you're looking for a specific channel group chat for example, WhatsApp or Telegram? We have separate feature requests for them here:
- https://respond.canny.io/feature-request/p/whatsapp-support-group-chats
- https://respond.canny.io/feature-request/p/telegram-support-group-chats
Currently there's a limitation on their side (not on ours) which prevents us from building a group chat feature for those specific channels. But once their API is available, we'll look into planning for these features soon.
HQ-IT Supervisor VATHANA
Yihui Chan: note dear, Thanks
HQ-IT Supervisor VATHANA
Yihui Chan: i hope strongly will have this feature soon
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sreeparna
I think a lot of companies would need this across the world. Can we have this build in.
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Pichos Kaufman
Jerry (CEO) which other platforms are supporting whatsapp groups?
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Nouanenipha PHONPHOSY
message from Laos, i want to have this feature ASAP, pleople here in Laos use WA a lot. for 1 job client want to add their team to follow the work, since respond.io doesn't support this feature and it leads to the limitation of client approach.
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Yihui Chan
Merged in a post:
I want to create a big group on what's app application so that public will improve my business what should I do and can you help me
Piom Rahman
I want to create a big group on what's app application so that public will improve my business what should I do and can you help me
Piom Rahman
I want to create a big group on what's app application so that public will improve my business what should I do and can you help me
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