WhatsApp Template: Option to View Templates Filtered by Languages
S
Shi Hui
Currently, if WhatsApp templates are translated to different languages, it creates new selections of templates (refer to attached pic). It might be challenging to find the correct language if one template got translated to a lot of languages. Agents might potentially choose the wrong one to be sent.
It would be good if we can have a filtered view of templates while viewing and sending templates based on the languages.