WhatsApp Template: Set and Receive Quick Reply Payload
A
Adam Teo
Business problem:
As a business owner, I want to set and receive WhatsApp template quick reply payloads to identify which message a contact responded to and pass context to automations.
Desired outcome:
- Configure and capture quick reply payloads for automation.
Use Cases:
- Set custom payloads for template quick reply buttons.
- Pass received payloads to CRMs or automations.
The current workaround:
- N/A