Workflows: Accept numbers in different language for multiple choice answer of "Ask a Question" Step
Support Team
If I have a "Ask a Question" step of multiple-choice type and the options are numbers (e.g. 1, 2, 3). The contact replies to the question not using the quick replies but by typing the numbers. Since our keyboard is Arabic, the number will be in Arabic too. The validation will not pass and the contact will always go into the failure branch.
Hope this issue can be fixed!
Please advise
Arabic numbers as below
("٠", "0");
("١", "1");
("٢", "2");
("٣", "3");
("٤", "4");
("٥", "5");
("٦", "6");
("٧", "7");
("٨", "8");
("٩", "9");
thanks
Support Team
Jerry (CEO)
i think it's issue and should be fixed with next release or any coming updates on the platform.
Right ?
Jerry (CEO)
Support Team: we will evaluate the effort required to enable this new feature, based on the technical assessment we will decide the best time to work on this. cheers!
Support Team
Jerry (CEO): OK and hope to be soon
Thanks