Workflows: Do not trigger workflow with "Trigger once per contact" enabled for merged contact
K
Ken Hoa Khoo
Business Problem:
A workflow with "Trigger once per contact" enabled will get triggered again for a contact that has been merged with the contact triggered by the same workflow before. As a result, the workflow runs twice for the contact, when it should only be triggered once.
Desired Outcome:
It would be good if the workflow with "Trigger once per contact" enabled does not get triggered again for a contact that has been merged with the contact triggered by the same workflow before. This ensures that the same workflow with "Trigger once per contact" enabled does not run for the same contact a second time.