Workflows: Support hyperlinks in multiple-choice selection
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Faeez M. Noor
Currently, the multiple-choice question in the workflow Ask A Question step does not support hyperlinks.
Would be good if we can provide this so we can redirect the customer to another URL for appointment booking, filling up forms, viewing knowledge base, etc upon clicking the buttons.
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Faeez M. Noor
To Note
: Workflows multiple-choice question uses quick replies. Some channels (such as WhatsApp, Messenger and Instagram) quick replies do not support hyperlinks. There is a channel limitation issue in this implementation.F
Faeez M. Noor
To Note
: Workflows multiple-choice question uses quick replies. Some channels (such as WhatsApp, Messenger and Instagram) quick replies do not support hyperlinks. There is a channel limitation issue in this implementation.