Business Problem:
When testing an AI Agent in
Test AI Agent
, users can’t easily see which Knowledge Sources the AI Agent used to answer a question. This makes it hard to validate if the response is accurate or if it’s referencing the right content — especially when troubleshooting gaps or outdated info. For example, when the user is testing in
Test AI Agent
, they might realize the information given by the AI Agent is wrong. if the response included references to the Knowledge Source used, it would be easier for the user to check if the AI Agent pulled from the correct materials or if those materials need to be updated or corrected.
Desired Outcome:
Show Knowledge Source reference (e.g., file name, section, etc.) during testing so users can confirm the AI Agent is pulling from the correct materials and quickly spot missing or incorrect data.