Totally agree, we have conducted our monthly audit at the company, and the team have requested to implement the 2FA. Kindly advise us if this is something that respond.io is considering and when.

Agree, this should be a core security feature in a modern platform. At the moment, lack of 2FA is stopping us using your system : ( please implement.

we need 2FA, it is required for compliance and better for security of agents

2FA is required for compliance in specific organizations.

The issue is very important in terms of the ability to work with your product - double security through Google Authenticator is something that is relatively easy to implement and will solve the problem.

I also want 2FA for team agents during login to prevent the data security of our customers. Also want to track the login activity including , browser, IP, and device information. We wanted to hide all customer contact information including his phone number and email id, which should be hided to all chat agents.

I hope this should be implemented soon.