WhatsApp: Support Location as Template Message Header
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WhatsApp has recently added a new option called "Location" to the Template Message Header, alongside existing options like "Image," "Video," or "Document.”
It would be good if respond.io supports sending Template Message with Location as header as it would simplify the process of sharing location information with customers for businesses.
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Sharing location information with customers is now possible with the introduction of Location-based Template Headers. To create a Message Template with a location, select the Location Header during the Template creation process.
This respond.io feature is supported for the following WhatsApp BSPs: respond.io, 360dialog and Vonage.
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Arie Den Breems
Is this available as via the 360Dialog integration, or just your native one?
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Yihui Chan
Hi Arie Den Breems, even though it's available on WhatsApp, it depends on the Business Solution Providers (BSP) like 360Dialog if it's implemented. We're still in the process of analyzing it, but we'll share an update when we're done.
Asistente Capital
Yihui Chan: is it available on WhatsApp CLoud APIA via respond? Not the new one as a BSP...
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Yihui Chan
Hi Asistente Capital, yes it is available too.