Settings: Improvements to Contact Bulk Actions
Gerardo Salandra
Support for more bulk actions, and also increasing the number of contacts that the bulk action applies to.
Improvement 1:
Allow Bulk Action on All Contacts from the Filter (not only 100 at a time)
Improvement 2:
The following additional Bulk Actions are being considered:
- Change custom field
- Bulk Trigger Workflow
a
andreagonzalezf8
delete tags from contacts, in bulk 🙏
H
Hugo Estrela
Previously, it was possible to select up to 500 contacts at a time, this optimized our routine, as I was able to tag a segment at once and run automations for them en masse. I wish the feature of tagging 500 at once (or better) would help </3
Melvin Dave Vivas
Bulk Delete Contacts
We need this since we want to remove contacts who haven't replied back to us for some time. If there is an API to this, it would be great as well.
N
Nabilah Binti Salleh
Melvin Dave Vivas: Hi Melvin, we've created a dedicated Feature Request for this, see here: https://respond.canny.io/feature-request/p/contacts-bulk-delete
Y
Yihui Chan
open
Kim Brink
It would really help to be able to select more than just 100 contacts at a time! We have almost 2000 contacts so it's really a time waste having to do the tasks 20x instead of once.
N
Nabilah Binti Salleh
Kim Brink: Hello Kim! Thank you for sharing this with us. To address your concern more effectively, could you please share the reason you wish to delete the 2,000 contacts?
Y
Yihui Chan
Y
Yihui Chan
Hi Alex See, you're able to bulk delete contacts by multi-selecting them in the checkboxes and clicking on the Delete button.
Or do you mean to be able to delete contacts from a tag or segment? If so, we have a feature request that you can refer to here: https://respond.canny.io/feature-request/p/contacts-delete-all-contacts-in-a-tag-or-segment
Swetha V
Yihui Chan: Hi Yihui Chan my organization is ShareChat and I also need bulk delete contacts. I can't access the link mentioned above since I am not the member of that community.
Please give me a link which I can refer and access.
Y
Yihui Chan
Hi Swetha V, could you try this again? https://respond.canny.io/feature-request/p/contacts-delete-all-contacts-in-a-tag-or-segment
Swetha V
Yihui Chan: Should I need to login
Y
Yihui Chan
Swetha V: You can use the same account as you have here to log in and vote in the feature request link.
Swetha V
Yihui Chan: The link directs me to this page which is not helpful.
Y
Yihui Chan
Swetha V How many contacts do you plan to delete? Currently we allow up to 500 contacts to be deleted at a time.
Swetha V
Yihui Chan: 20000+ contacts
Melvin Dave Vivas
Yihui Chan this is not even there. when you mean at a time, it shouldn't be doing delete 100 at a time for 5x
N
Nabilah Binti Salleh
Hi Melvin Dave Vivas and Swetha V, Thank you for sharing this with us. To address your concern more effectively, could you please share the reason you wish to delete the 500 / 20,000 contacts?
Gerardo Salandra
Merged in a post:
group edit
A
Alexander Shakhov
There should be an option to select multiple contacts for:
1) Delete tag - deletes tag from all the contacts if it does exist
2) Set field - updates field for all the contacts (including custom fields)
For (2) you can export CSV and Import as workaround, but it's not easy
M
Manav Banka
also I need that if I upload contact with same mobile number it should merged as one & new tag should be added in same contact, that will be better to interact with clients. Currently it creating duplicate contact with two diff tags
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