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Feature Request
1251
Roadmap
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Under Review
3
Calls: Enable business hours setting for WhatsApp calls within platform
Feature Request
54
Messages: Tab or drawer to see all files (media, image, documents) received from the contact
Feature Request
77
Internal Comment: Support file (e.g. image, docs) in internal comment
Feature Request
19
Respond AI: AI Closing Note Category and Summary
Feature Request
2
Salesforce: Contact Import
Feature Request
7
HubSpot: Activity Logging
Feature Request
4
Salesforce: Activity Logging
Feature Request
7
Workflows: Support HubSpot Actions
Feature Request
3
Workflow: Support Salesforce Action
Feature Request
12
HubSpot: Respond.io Action within HubSpot Workflows
Feature Request
2
Salesforce: Respond.io Action within Salesforce Flows
Feature Request
148
Scheduling: Meeting/Appointment Booking
Feature Request
9
Calls: Allow Multiparty Conferencing
Feature Request
7
Calls: Voicemail Setup
Feature Request
11
Calls: Automations and Workflows
Feature Request
16
Calls: AI Call Summary
Feature Request
155
Instagram: Enable Public Reply to comments
Feature Request
120
Facebook: Public Reply
Feature Request
Planned
18
WhatsApp: Template Library
Feature Request
23
Respond AI: Enhance Knowledge Source Retrieval System
Feature Request
7
HubSpot: Support for Deals Object
Feature Request
4
Salesforce: Support for Lead Object
Feature Request
4
Salesforce: 1 Way Automatic Contact Creation from respond.io
Feature Request
22
Calls: Enable Call Transfer
Feature Request
18
Calls: Call Transcription
Feature Request
4
HubSpot: 1 Way Automatic Contact Creation from respond.io
Feature Request
3
Salesforce: Two-Way Contact Info Sync
Feature Request
7
HubSpot: Two-Way Contact Info Sync
Feature Request
4
HubSpot: Manual Linking and Unlinking of Contacts
Feature Request
2
Salesforce: Manual Linking and Unlinking of Contacts
Feature Request
330
WhatsApp Coexistence: Import Chat History from WhatsApp Business App
Feature Request
103
Automatically close conversation after a defined period
Feature Request
21
Reports: Advanced Lifecycle Analytics and Visualization
Feature Request
12
Reports: Track Ad Costs and Contact Generation
Feature Request
29
Mobile App: Support Channel Calls on the Mobile App
Feature Request
21
Calls: Enable IVR integration and Call Queuing
Feature Request
In Progress
19
Instagram: Enable Native Voice Message Support
Feature Request
3
TikTok Channel: Reply to Specific Messages in Chat
Feature Request
2
Salesforce: 1-Way Automatic Contact Creation in respond.io
Feature Request
12
HubSpot: 1-Way Automatic Contact Creation in respond.io
Feature Request
103
Respond AI: Summarize Conversations
Feature Request
37
Calls: Record and Playback Calls
Feature Request
15
Reports: Add Contact Source Attribution
Feature Request
20
Email Digest for Lifecycle Recap Reports
Feature Request
140
Instagram: Support Instagram Private Replies
Feature Request
20
Messenger: Support Messenger Calls
Feature Request
58
Reports: Click-To-Chat (CTC) Ads Performance Monitoring
Feature Request
187
New Channel: VoIP (Inbound Call)
Feature Request
327
New Channel: VoIP (Outbound Call)
Feature Request
15
HubSpot: Select Contact Fields to show
Feature Request
8
Salesforce: Select Contact Fields to show
Feature Request
9
Salesforce: Edit Contact Fields from respond.io
Feature Request
11
HubSpot: Edit Contact Fields from respond.io
Feature Request
18
Reports: Show Reports and Insights on Call Activities
Feature Request
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