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Feature Request
1338
Roadmap
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Under Review
20
AI Agent: Assign to Agent/Team with Online Status Check
Feature Request
18
AI: AI Usage Statistics or Reporting
Feature Request
33
AI Agent: Qualify Lead
Feature Request
11
Calls: Enable business hours setting for WhatsApp calls within platform
Feature Request
71
Messages: Tab or drawer to see all files (media, image, documents) received from the contact
Feature Request
2
Salesforce: Contact Import
Feature Request
7
HubSpot: Activity Logging
Feature Request
6
Salesforce: Activity Logging
Feature Request
11
Workflows: Support HubSpot Actions
Feature Request
5
Workflow: Support Salesforce Action
Feature Request
15
HubSpot: Respond.io Action within HubSpot Workflows
Feature Request
8
Salesforce: Respond.io Action within Salesforce Flows
Feature Request
180
Scheduling: Meeting/Appointment Booking
Feature Request
12
Calls: Allow Multiparty Conferencing
Feature Request
11
Calls: Voicemail Setup
Feature Request
27
Calls: Automations through Integrations
Feature Request
178
Instagram: Enable Public Reply to comments
Feature Request
143
Facebook: Public Reply
Feature Request
Planned
90
Internal Comment: Support file (e.g. image, docs) in internal comment
Feature Request
12
AI Agent: Add Tags to Contacts
Feature Request
9
AI Agent: Add Comments
Feature Request
20
AI Agent: Process voice note messages
Feature Request
13
AI Agent: Knowledge source reference log
Feature Request
16
AI Agent: Ability to Trigger Workflows
Feature Request
13
Calls: Include call activities in Webhooks & API
Feature Request
29
Calls: AI Agent to Answer Inbound Calls
Feature Request
23
AI Agent: Process image from knowledge source
Feature Request
28
Calls: AI Call Summary
Feature Request
10
AI: Knowledge Gap Report
Feature Request
93
AI Agent: Make HTTP calls
Feature Request
27
WhatsApp: Template Library
Feature Request
12
HubSpot: Support for Deals Object
Feature Request
7
Salesforce: Support for Lead Object
Feature Request
11
Salesforce: 1 Way Automatic Contact Creation from respond.io
Feature Request
14
HubSpot: 1 Way Automatic Contact Creation from respond.io
Feature Request
9
Salesforce: Two-Way Contact Info Sync
Feature Request
18
HubSpot: Two-Way Contact Info Sync
Feature Request
7
HubSpot: Manual Linking and Unlinking of Contacts
Feature Request
4
Salesforce: Manual Linking and Unlinking of Contacts
Feature Request
372
WhatsApp Coexistence: Import Chat History from WhatsApp Business App
Feature Request
153
Automatically close conversation after a defined period
Feature Request
35
Reports: Advanced Lifecycle Analytics and Visualization
Feature Request
20
Reports: Track Ad Costs and Contact Generation
Feature Request
In Progress
4
Knowledge Source: Manage child pages in a URL knowledge source
Feature Request
7
AI Agent: Typing Indicator
Feature Request
39
Calls: Enable Call Transfer
Feature Request
30
AI Agent: Proactive agent with an inactivity timeout
Feature Request
32
AI Agent: Support for Audio, Video & PDF Processing
Feature Request
12
Knowledge Source: Allow Uploading Multiple Knowledge Source
Feature Request
10
Knowledge Source: Advanced Crawl Configuration Options
Feature Request
65
Knowledge Source: Increasing Knowledge Source Character Limit
Feature Request
10
Knowledge Source: Support Multiple URLs per Website Source
Feature Request
6
Knowledge Source: Timeout Handling with Partial Crawl Preservation
Feature Request
10
Knowledge Source: Display Crawled Content for Each URL
Feature Request
86
New Integration: n8n.cloud (n8n.io)
Feature Request
44
Calls: Call Transcription
Feature Request
25
Messenger: Support Messenger Calls
Feature Request
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