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Feature Request
1353
Roadmap
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Under Review
28
AI Agent: Assign to Agent/Team with Online Status Check
Feature Request
21
AI: AI Usage Statistics or Reporting
Feature Request
36
AI Agent: Qualify Lead
Feature Request
12
Calls: Enable business hours setting for WhatsApp calls within platform
Feature Request
71
Messages: Tab or drawer to see all files (media, image, documents) received from the contact
Feature Request
2
Salesforce: Contact Import
Feature Request
8
HubSpot: Activity Logging
Feature Request
6
Salesforce: Activity Logging
Feature Request
12
Workflows: Support HubSpot Actions
Feature Request
6
Workflow: Support Salesforce Action
Feature Request
15
HubSpot: Respond.io Action within HubSpot Workflows
Feature Request
8
Salesforce: Respond.io Action within Salesforce Flows
Feature Request
182
Scheduling: Meeting/Appointment Booking
Feature Request
12
Calls: Allow Multiparty Conferencing
Feature Request
12
Calls: Voicemail Setup
Feature Request
27
Calls: Automations through Integrations
Feature Request
179
Instagram: Enable Public Reply to comments
Feature Request
145
Facebook: Public Reply
Feature Request
Planned
8
AI Agent: Guided Prompt Creation
Feature Request
93
Internal Comment: Support file (e.g. image, docs) in internal comment
Feature Request
22
AI Agent: Add Tags to Contacts
Feature Request
21
AI Agent: Add Comments
Feature Request
18
AI Agent: Knowledge source reference log
Feature Request
31
AI Agent: Ability to Trigger Workflows
Feature Request
16
Calls: Include call activities in Webhooks & API
Feature Request
32
Calls: AI Agent to Answer Inbound Calls
Feature Request
31
Calls: AI Call Summary
Feature Request
11
AI: Knowledge Gap Report
Feature Request
107
AI Agent: Make HTTP calls
Feature Request
29
WhatsApp: Template Library
Feature Request
13
HubSpot: Support for Deals Object
Feature Request
7
Salesforce: Support for Lead Object
Feature Request
11
Salesforce: 1 Way Automatic Contact Creation from respond.io
Feature Request
14
HubSpot: 1 Way Automatic Contact Creation from respond.io
Feature Request
9
Salesforce: Two-Way Contact Info Sync
Feature Request
18
HubSpot: Two-Way Contact Info Sync
Feature Request
7
HubSpot: Manual Linking and Unlinking of Contacts
Feature Request
4
Salesforce: Manual Linking and Unlinking of Contacts
Feature Request
373
WhatsApp Coexistence: Import Chat History from WhatsApp Business App
Feature Request
161
AI Agents: Automatically Close Conversations After Follow-up
Feature Request
35
Reports: Advanced Lifecycle Analytics and Visualization
Feature Request
21
Reports: Track Ad Costs and Contact Generation
Feature Request
45
Calls: Enable IVR integration and Call Queuing
Feature Request
In Progress
15
AI Agent: Typing Indicator
Feature Request
41
Calls: Enable Call Transfer
Feature Request
41
AI Agent: Follow-up with Customer after Inactivity
Feature Request
51
AI Agent: Support for Audio Processing
Feature Request
13
Knowledge Source: Display Crawled Content for Each URL
Feature Request
91
New Integration: n8n.cloud (n8n.io)
Feature Request
26
Messenger: Support Messenger Calls
Feature Request
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